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PlayFrank Casino Review

In this Play Frank Casino review, we are going to talk about Play Frank – a not so new brand in the online casino sphere. While the games Play Frank has to offer are more than worth your attention, arguably, the most outstanding feature or element of Play Frank is the wide selection of promotions that it offers to new, existing, and returning players. Let’s just say Play Frank Casino is like a wheel of fortune that randomly offers its players with killer bonuses, promotions, and perks.

There are many other features that we like about this gambling parlor, and that’s why we have prepared for you the unbiased, comprehensive, and up to date Play Frank review. By the time you are done reading it, you should be able to decide conclusively whether or not to sign up with the site.

Why Play Here?

  • It offers you a wide array of games to choose from: slots, roulette, blackjack, poker, and baccarat. They all have different variations.
  • If its bonuses and promotions you are searching for, you can find them here. They come in different forms.
  • We can’t forget to recommend the outstanding and excellent customer support team. Very helpful and dedicated to their job.
  • Mobile players can enjoy mobile-friendly services using whichever mobile device as long as it’s powered with the latest operating system.
  • Supports payment options accepted in more than 150 countries globally. This means you can access your money from whichever country.
  • Lastly, it’s one of the few European casinos designed and developed with the European player in mind. This means languages that are widely used in Europe – Swedish, Norwegian, English, Polish, Finish, German, Portuguese, and Spanish are all supported.

Play Frank Bonus

Going back to our introduction, we did mention that Play Frank’s main strength is the number of promotions and bonus offers it has for its players. We, however, didn’t go into specifics and mention that they offer all new players a welcome bonus, which, of course, is an industry standard. Signing up guarantees you a bonus of €300 + 200 free spins on your first deposit.

What was rather not appealing with this , offer is the fact that you have to meet the wagering requirement 5 days after claiming the bonus. This will discourage most of the bonus hunters and casual players because of the short period of time one has to meet the WR, but it might be a good thing for high rollers. Also, given the tight rules defined in the Play Frank bonus section, one would expect a very high amount which, unfortunately, wasn’t the case.

On the brighter side, there are other bonuses ranging from daily deals, monthly offers, exclusive offers (for the VIPs only and high rollers) as well as competition promotions.

Are you ready to win free cash and redeem it in real money? Play Frank Casino is ready to make this a reality!

Security and Fairness

“Since 2002 over 750 000 players have enjoyed playing fun and thrilling casino games here at Play Frank- Europe’s favourite Internet casino”. This is a line that we’ve picked from the official casino website just to use it to emphasize how safe and secure the website is.

With more than 10 years of experience in the industry, and with close to 1 million players visiting the website with more than 400,000 active users, it shows that players trust the services offered by the site. This is, perhaps, because of the security features they have in place to ensure that all their members are always safe while playing. Notable security features include the following:

  • A quick look at the top right corner of the screen will show you the green, secure padlock – the industry standard for all websites that are safe.
  • Digging deeper into the terms and conditions, you’ll realize the strict rules emphasized on how you should conduct yourself, how your personal and financial information is protected and not forgetting to mention the license it operates with.
  • Play Frank online casino is also a GambleAware & Game Care compliant casino, meaning it readily helps you the help you need if they suspect you might be having problematic gambling.

But security isn’t just enough to bring all the 750,000 players back to the site regularly. No! Games with fair results also contribute to this. Even though there is no official report on who audits the games offered at the site, the fact that it’s been licensed by three internationally recognized casino licensing bodies shows that the games have been proved to be fair.


Play Frank is one of the few casinos to hold three different licenses issues by three different companies. We are going to list these three, including the years that they were issued and license numbers so that you can take time and verify them if you wish to.

License License Number Year Issued
The Malta Gaming Authority MGA/CL1/497/2010 2nd May 2012
UK Gambling Commission Account number 39579 N/A
MoneyMatrix Ltd C64593 N/A

As mentioned earlier, we’ve cross-checked all the information about the casino to ascertain it’s accurate and up to date. Therefore, the license numbers listed above are the latest, though the website might indicate more.

Games and Software

While the list of software providers that you’ll come across at Play Frank isn’t that long – Microgaming, NetEnt, WMS, Quickfire, IGT, GTS, Play’n GO and Evolution Gaming, you can still expect a lot of fun and excitement since each of these companies comes with its selection of games.

The large majority of the games offered at Play Frank are slot games – amounting to more than 1,000 games. They include classic 3-reeled machines, modern 3D video slots and come with different bet limits, graphics, animations, and themes. This variety ensures we slots lovers get something that best suits our preferences.

Not a big slots fan? Why not try some of the classic casino games such as roulette, blackjack, craps, and baccarat as well as the new popular card game – poker. As a matter of fact, the Play Frank poker room is the best place for you to practice for the World Series of Poker if you want to make it to the tournament as it hosts players with different skills.

In other words, if you want a casino that offers variety in terms of games, Play Frank is the best destination for you!

Mobile Casino

We’ll start by mentioning a few facts about the Play Frank mobile platform. First, it’s available in two channels – the download and no download/instant. The download platform is available for iOS and Android products only and enables players to securely download the application to their device and have exclusive access to some of the games developed for mobile.

There’s also the no-download platform, which uses the latest flash-based technology to enable players to enjoy the games and other services straight from their devices without having to download any software. It’s the most popular way of playing games at Play Frank because most players consider it as the safest method.

Onto our second point, we want to note the usability of the Play Frank mobile platform is very good. Whether you are on the download or flash platform, the casino has neatly arranged all the games other important buttons clearly where you can see them. If you like interchanging between landscape mode and portrait mode while playing, the casino has ensured you can easily do that without experiencing any lagging effect.

Lastly, to have the best, smooth and stress-free mobile gaming experience, we recommend that you use a mobile gadget that has a strong processing power as the games feature HD graphics and sleek animations.

Live Casino

Jam-packed with more than a dozen of exiting live dealer games available online, Play Frank’s live casino platform was geared up to make an instant impact right from the very first day they launched this platform thanks to the wise move of the casino for partnering with the top software provider – Evolution Gaming.

Since its birth, Play Frank has been at the forefront, providing players with unrivalled live casino services. The platform includes some of the popular games online – including roulette and blackjack games – not forgetting to mention some of the very exceptional variants.

Players can access the live casino platform from either the PC or mobile platform and still experience unrivalled gaming. However, for the best experience while on the move, you are advised to use an Android tablet or iPad, which will give you a better and clear view of the tables.

VIP Program

The casino’s VIP program is dubbed as the ‘Tracks’ VIP, where you are offered a wide variety of rewards to choose from. Play any of your preferred game as normal, level up, and you can quickly see your loyalty rewarded with an array of rewards from the casino. As much as this is hard to believe, every account seems to have a different reward system from the other one. We compared this with my mates, and I noticed none was the same.


So far so good, we’ve been mentioning so many positives about Play Frank, and it’s about time we mention something we didn’t like about the casino. If there is something negative you’d mention about this site, it would be the banking options it has to offer the players.

Play Frank seems to be stuck in the past, despite being one of the best European casinos. It might have the debit and credit card methods as well as a few eWallet options, but the fact that it lacks diversity in terms of numbers is what brings it down. This is a factor that would automatically put off a number of players who prefer a plethora of payment options.

Back to the brighter side, there are no fees imposed on both the deposit and withdrawal methods, the limits are good as well as the processing time. Deposits – regardless of the payment method you choose – are instantly processed, while eWallets provide the fastest withdrawal time. Bank wire transfers are highly recommended for the high rollers because the fees charged by the eWallets and credit/debit cards are usually high.

As already mentioned, all the payments are processed by MoneyMatrix Ltd, a company that works on behalf of EveryMatrix Ltd. As an international brand, you are assured that all your funds are safely held online so that if the casino closes shop, you’ll still get your money back.


As part of Play Frank’s dedication to offering safe, secure, and dependable services the online casino has a well beefed up customer care support team with professional and experienced agents who are readily available 24/7 to respond to any of your queries, take any of your recommendations, and assist you have the smoothest time playing at the site in case you have a problem.

The customer support team is reachable through email, live chat, phone support or you can write to them using the address below. Typical response time varies from a few seconds (for live chat) to a few hours (in case of an email).

Support Summary
Live Chat: Supported
Phone number: Not supported
Betsson Experience Centre,
Ta’ Xbiex Seafront,
Ta’ Xbiex,
XBX 1027,

Final Thoughts

With exciting promotions to offer bettors, a jackpot of £70 million + and a wide selection of online casino slot games, Play Frank is where you’d want to spend your free time playing. The site might lack the best VIP program, but they’ve compensated with plenty of bonuses for you to claim. Take a minute to fill the easy and straightforward sign-up sheet, claim the bonus and start playing the games for free!

PlayFrank Casino Details

Live Dealer Yes
Minimum Deposit £1
Live Chat Yes

3 responses to “PlayFrank Casino”

  1. Johny says:

    Mostly I play this casino only because it is perfectly displayed on my mobile phone – never seen any lags or bugs(!)!! At the same time here is plenty of my favorite slots and other games…easy registration and fast withdrawal…so why not??)) I think it’s perfect place for such gamblers as me!

  2. John Mcarty says:

    This casino gives an opportunity to make good money at the rates in the game slots. Without problems I earn on several game slots, steadily raising on 200-300 pounds sterling in day. In Britain, without any problems, I withdraw my earnings to any bank card. Especially pleasing is the loyalty program and the permanent prize bonuses that the casino administration gives besides the principal amount of the money prize.

  3. Gregory says:

    I have been playing blackjack for several years. PlayFrank Casino provides the best opportunities for wins. Everything is very convenient 4 me here. I like the interface. The game at the casino is a kind of rest 4 me with the opportunity to make money. I can’t boast of big winnings. A couple of hundred DOLLARS a month I win here.

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