Casino Heroes was launched in 2014 by a group of Scandinavian casino fanatics and was prior known as Casino Saga. It has a license from Maltese Gaming Authority that covers all EU players. In this Casino Heroes casino review, we will highlight some of the crucial features that each gambler should check in a casino such as the games available, payment, withdrawal, and wagering information, bonuses, software among others.
The incredible feature of this gaming site is the originality of their idea to provide their clients with immersive gambling experience. The platform completely delivers on that promise, by providing an immaculate design and exceptional gratification concept. Games provided at Casino Heroes Casino website are from specialists’ producers such as BetSoft, Microgaming, Play’N GO, and NetEnt among others and they have the jurisdiction that allows them to provide players with the best gaming experience.
The casino operates a user-friendly site which ensures that the first time player have no difficulty whizzing around the platform. The key navigation bar is situated at the top side of the site, and it houses games, adventure and offers tab. This is where you will find all the information needed for you to embark on gaming. In the games section, you will easily find all the games of your preference. The available filtering option containing Heroes like features also has animated games that are powered by Evolution Gaming and enjoyable range of table games. Any player looking for imperial treatment will enjoy VIP Roulette.
Providing players with a wide variety of games and thrilling adventure is not all Casino Heroes has to offer. The actual casino Heroes adventure is questing through hero islands of treasures and rewards.
For players who would prefer other means of accessing the casino through the Casino Heroes app, you have the option to play the game from any web browser. Since all games are drawn from the leading provider, each developer uses different methods to design their games. Thus while some require you to have an up to date Flash player, several of the latest games are HTML5 built, which means you will only need a standard internet connection and something you can connect to and you are good to go.
Fortunately, the developers behind Casino Heroes have put much consideration when setting together its games. The local Heroville platform is always bursting at the looks with every slot selections you could ever ask for as well as a variety of classic favorites that salsifies every explorer. The arrow in the shiver is certainly its selection of slots only that it makes up 80% of the total available games on the Casino Heroes website. The classic fruit spinners are available plus some latest releases and more than 20 jackpot slot games. The rest 20% of the Casino Heroes online pokies are split between blackjack, poker, roulette and a couple of several classic table games. The range of Video poker options is overwhelming as they are pretty basic and they branch to the standard Deuces Wild, Joker Poker and Jacks or Better and varieties. Roulette and Blackjack options are kept clear and clean, making it easier for the player to pick a game and get access to the fun section. Mostly RNG based table games are provided by NetEnt and Play’n GO who are the leading game developers while the live games are obtained from Evolution Gaming.
Here are the most prevalent games at Casino Heroes:
- Roulette: English Roulette, Roulette, Roulette Live, French Roulette, European Roulette.
- Slots: Frog Grog, Hugo, Starburst, Gonzo’s Quest and Thunderstruck 2
- Blackjack: Double Exposure, Blackjack Live, Blackjack European, Pontoon and Blackjack
- Table Games: Caribbean Stud, Baccarat, Mahjong Exchange, Red Dog, and Texas Hold ‘Em
- Video Poker: All American, Joker Poker, Deuces Wild, Jackpot, Poker, and Jacks or Better
Payment, Currencies, and Withdrawal Information
Withdrawal methods are a bit more restricted, but there are various satisfactory payment means available at Casino Heroes such as Trustily, Skill, Neteller, MasterCard, and VISA. When it comes to withdrawals, the gaming firm promises a successful withdrawal within 24 hours and depending on the method you select, and it is trustworthy on the money issues. You should be able to have the money within a very few hours after withdrawing. Meaning the maximum time length, you will be waiting for your money to reflect within a day.
Casino Heroes Casino UK accepts any payment made in EUR. If your payment account (i.e., e-wallet-account or bank account) is in a different currency, the casino Heroes will convert the money to EUR before depositing them into your account. Their banking system is very effective, and once you have deposited some funds, they will reflect on your account promptly, and you can process a transfer from any device that is web-enabled.
If a player is eligible for a bonus, wagering requirements are applicable before he/she is eligible to make any withdrawal of the bonus or winning received from using wager real money. However, if you wish to make a withdrawal before all wagering requirements are met, Casino Heroes will subtract the whole bonus amount, and all the winnings acquired from bonus money before the withdrawal are approved. Wagering requirements affect some games differently, for instance:
- Slot machines 100% except for the Wish Master, Dead or Alive, Blood Suckers.
- Blackjack 10% including Double Exposure and Pontoon.
- Roulette 5%, all sort of Baccarat 0%, Video Poker 30%, TXS Hold’em poker 10%, Punto Banco 0%, Oasis Poker 10%, and Casino Hold’em 10%.
Every other game is 100%. Free Spins may contribute to the wager requirements. How many times you want to wager your winning will depend on which slot you are gambling at the moment.
Playing casino games is a gamble regardless of the game type you choose to play. Nevertheless, the payout rate varies from one game to another each different offering return to player RTP percentage.
The welcome bonus offered to Casino Heroes UK players comprises 100% up to 50 euros with 200 free spins or a fluctuating number of free spins depending on how much a player deposit. For instance, 10 euros minimum deposit will offer you about 25 free spins while 50 euros first deposit will give you 220 free spins. For those who are fans of free spins, they can relinquish the bonus cash and choose up to 600 free spins based on how much they decide to deposit. Many chances are available to obtain additional free spins as you progress across the casinos ‘Island’ adventure where you can receive Rubies that can be used to buy additional free rotations.
All these are followed with numerous reload bonuses as shown below. Free rotations and bonus money offers might appear to be the best options, but it is always good to have a variety of welcome packs.
- 1st Deposit starting from 200% up to £50 with an additional 20 free spins every day for 10 days on Starbursts.
- 2nd Deposit: 100% up to £50
- 3rd Deposit: 50% up to £100
- 4th Deposit: 25% up to £200
- Maximum bonus is £400 with additional free spins.
Deposit Bonus Free Spins:
- 1st Deposit: up to £100, receive up to 300 free spins
- 2nd Deposit: up to £50, and receive up to 100 bonus spins
- 3rd Deposit: up to £50, and receive up to 100 bonus spins
- 4th Deposit: up to £50, and receive up to 100 free spins
- Maximum free spins are 600
This gaming site has made it simple for you to get your bonus; thus you will not need any bonus codes to receive any advantage of their promotions and offers.
However, there are some terms and conditions you should keep in mind related to the bonus. All bonus money earned from free spins should be wagered 40 times before withdrawing them. If you don’t use all your bonus money and free spins with the first six months after receiving them, they might be taken away from your account.
Further than the 100% up to £ 50, reload bonuses that are available in the welcome package and 200 free spins, there are other few promotions offered. These promotions are available at different times; it would certainly be worth checking their promotion page from time to time to check whether your fancy slot has an offer. In addition, once you create a new account, you can claim booster pack for unlocked games and free spins. What you get will depend on how much you will deposit in your very first time.
Casino Heroes mobile casino app is remarkable and unique from every point of view. Unlike many other casinos, this gaming channel offer loads of information on the landing pages. It does not require any downloads since it runs on the mobile browser. To make it even better, it is available in 5 languages, Finland, Swedish, Norwegian, English, and German. The game library is also flawless; you can jump from one game type to the other in just a few clicks. Furthermore, there is a search box to take you quickly to your favorite game. Popular games filter lists all the popular games at the moment.
Mobile gamblers are entitled to every bonus deal presented at Casino Heroes online casino. In some instances, it gives offers on free spins that requires half of the free spins to be wagered on the Casino Heroes desktop site and the other half on mobile. Nonetheless, as long as the game is accessible on the phone and can be played, it reduces wagering requirements. Even so, ensure the game is listed among those that contribute to wagering requirements.
The payment means are mobile friendly since it comprises only of e-wallets and credit cards. Mobile players can deposit through Zimpler. The players can also access the Casino Heroes live chat feature. So if you would like to start a chat session with the new customer support agent, go to the main menu at the top right corner of your phone screen then tap on the chat button. A new window will open, and you can chat freely. If you hit on “Contact Us Button” you will be directed to the email Casino Heroes app with your email address inserted already.
The mobile app is fully equipped with all the necessary features making sure you enjoy a complete mobile gaming experience.
Casino Heroes is available in the following languages Swedish, Norwegian, Finnish, German and English.
Help and Support
Casino Heroes customer service is one area that they need to improve on. This is so because, although they offer email support and live chat services, Casino Heroes live casino chat features are not open 24/7 and no phone helpline.
Their helpline is only available from 10 am until midnight CET every day of the week. Thus the level of their support service is noticeably lower. Nevertheless, their response to emails and live chat are always answered within a very short time. Their customers’ service representatives are always eager to help, and they are incredibly knowledgeable.
There is an FAQ section accessible on their site with the frequently asked questions. It is easily accessible, and the questions and answers are easy-to-read, straightforward, and it is broken down it into segments. Some of the listed questions include:
Is my personal information contained in Casino Heroes safe with you?
All the information we have about you is safely locked in a very high-security fort. Few people have access to it when they need security and KYC checks.
Is Casino Heroes legit, can my account be compromised?
Our firm is legit, and you can contact new customer care if you suspect any fraud activities. Close your account and modify your email to prevent more unlawful use if you suspect any illegal activity. Report the matter to the local police, and on our part, we will cooperate with them in the course of the investigation
What is casino Heroes withdrawal time?
You can withdraw your money anytime and receive them within a few hours depending on the method you use.
Can I play casino Heroes games on my Android?
Yes, you can save our app as a shortcut. Once you get to your Casino Heroes casino sign in, click on the app icon, you will be directed to our site.
How do I change my account email address?
Changing the email address by yourself is impossible. When you want to change, email your request to customer support using your current email together with a copy of your ID showing both sides, and we will update it for you, and you will be able to get your Casino Heroes login.
If you are a player who appreciates unique interventions, this platform will always have something you will marvel about. Their gaming system offers a fresh experience to its players, and it never disappoints. Even better Casino Heroes sign up is easy, and you will get a welcome bonus that will help kick-start your gambling journey. The site has incredible and stunning graphics and visuals and is perfect for both experienced and novice players. The fictional theme adds an unruffled fun aspect to the betting. Their registering is hassle-free and quick plus their customer care services are great at answering questions and providing additional tools, banners, and links. Their wide variety of slots ensures that you are entertained all day long. This casino has built and maintained its reputation of providing the best gaming services, and this is evident from the numerous Casino Heroes reviews that you will get on the internet.