Kozmo Casino review

23 Nov 2018
Kozmo Casino Logo
Rating
  • Safety & Security 8 / 10
  • Customer Support 6 / 10
  • Software & Games 9 / 10
  • Promotions 7 / 10
Overall rating
7.5 / 10
  • Unlimited withdrawals
  • Mobile-friendly design
  • UK Gambling Licence
T&C APPLY VISIT CASINO
PROS
  • Wide range of casino games from top developers in the business
  • Phone and chat support
  • eCOGRA certified
CONS
  • Slow Withdrawals
  • Supports only one language
Desktop Mobile
Kozmo Casino info
  • Site kozmocasino.com
  • Jurisdiction (License) Gibraltar Regulatory Authority, UK Gambling Commission
  • Certified by eCOGRA, GamCare, Gambleaware
  • RTP 97%
bonuses
  • Welcome bonus 25 Free Spins
  • Free Spins 25 Free Spins
  • First deposit bonus 25 Free Spins
games
  • Number of games 300+
  • Software NetEnt, NextGen Gaming, IGT, Thunderkick
  • Live Dealer No
  • Type of Games Online Slots, Table Games
Deposit Policy
  • Minimum Deposit £5
  • Deposit Methods Bank Wire Transfer, MasterCard, Neteller, PayPal, Paysafe Card, Visa, Entropay, Pay by Phone
Withdrawal policy
  • Minimum Withdrawal €/£/$ 5
  • Withdrawal Methods Bank Wire Transfer, MasterCard, Neteller, PayPal, Paysafe Card, Phone, Visa, Entropay
  • Withdrawal Times EWallets: 48-72 hours Credit / Debit Cards: 5 days Bank Transfers: 4-7 days Cheques: Not offered Pending Time: 48 hours
  • Manual Flush No
Support
  • Live Chat No
  • Email help@IGSupportTeam.com
  • Phone Number 0800 018 3307
Additional information
  • Currencies EUR, GBP, CAD
  • Languages English
  • Resctricted Countries France, Italy, Spain, Belgium, Israel, Denmark, United States, Turkey, Gibraltar, Antigua and Barbuda
  • Casino versions Mobile, Flash, Mobile Web
  • Operating Systems Windows, Android, Linux, Mac, iOS, Windows Phone, Blackberry
  • Established 01-01-1970
  • Affiliate Program Tau Affiliates

Kozmo Casino Casino active bonuses and codes

Promo Code: Use our link
Left time No time limit
Valid for: All players

This system is the loyalty rewards program of the operator. There are 12 tiers and each tier has its own perks.

The loyalty system does not work by earning points. Instead, it is awarded based on the total amount of money you have wagered.

Every new player automatically starts from Level 1 and receive free spins on a daily basis. All it takes is for the player to log in to his account. Level 1 players will get 1 free spin per day and this amount will increase as they rise up to the tiers. Level 12 players get 50 free spins per day.

These free spins can only be used for the day and cannot be accumulated. It is important that you log in per day and use it. The free spins are not bound by wagering requirements. All winnings are awarded as cash.

By the time you hit Level 4, you will be entitled to cash back bonuses. You will earn the true VIP status once you hit Level 8. As a VIP, you will have your personal account manager and you will be eligible to participate in VIP tournaments.

The cash back is awarded at the end of the month. To get your cashback, you must have wagered at least £100. The cashback bonus is capped at £100. This means that if you wagered £2,000 and you are at Level 12 entitled to 10% cashback, do not expect £200 because the casino will only give back £100 to you.

The minimum amount of cashback is £1. Anything less than this will not be awarded to you balance.

All VIPs are also entitled to other benefits that those at Level 7 and below are not. At 12th, you will receive a surprise gift from the casino.

Below is a summary of the rewards.

Total Amount Wagered VIP Free Daily Spins % Cashback Other Perks
£1 1 1 0% none
£470 2 3 0% none
£1,590 3 5 0% none
£4,500 4 7 1% none
£21,000 5 10 2% none
£46,000 6 12 2% none
£100,000 7 15 2.5% none
£225,000 8 18 3% Account Manager, VIP Tournaments
£500,000 9 20 4%
£1,500,000 10 25 5%
£2,500,000 11 30 8%
£5,000,000 12 50 10% Free Gift

The good thing about the loyalty program is that players do not slide down the levels. Once you hit a specific tier, you will stay there for as long as you did not violate any of the casino’s policies.

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Welcome Offer – Kozmo Casino

Added 2 weeks ago
Promo Code: Use our link
Left time No time limit
Valid for: All players

A new player has to opt-in for the offer and enter a promo code, which is advertised to a player’s individual screen after joining. A customer who chooses to do so can get 25 free spins on his first deposit. The minimum deposit requirement is £10.

The free spins are only playable on Fluffy favourites and are capped at a value of £2.50. This means that the bonus is valued at £0.1 per spin.

Since the casino operates under several identities, each individual can only participate in the welcome bonus once, even if he is playing in different Kozmo sites.

There is a wagering requirement for this bonus and the maximum amount of winnings that a player can withdraw is £100 if he did not make any deposit. Anything in excess will be voided. Not all titles have the same wagering contribution. Only games of chance contribute 100% while the rest don’t.

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With an increasing number of online casinos coming up in the gambling market, it becomes a difficult endeavour to gauge them all. That’s where a casino review comes in handy. These reviews are made by experts in the domain so that you as a gambler can make an informed decision for yourself. So today, we will be providing a detailed analysis of Kozmo Casino review, one of the newest casinos doing the rounds in the market today. With a varied assortment of more than 300 titles on offer, one definitely ought to try this portal out. Gamblers here have access to the best quality casino games enjoyed by like-minded enthusiasts out there.

Kozmo online casino made its debut in the year 2017 as an independent holding of the Cassava Enterprises which is another subsidiary owned by 888 Holdings PLC. The company is operated as a white label, a status issued by the UK Gambling Commission. Generally, a white label status is reserved for casinos which operate on behalf of another company. The 888 group has a number of active as well as inactive domain names with license registered on the UK Gambling Commission’s website. As per active numbers from the website, there are 280 domains out of which 56 currently stand as inactive while there are another 20 white labels as Kozmo here.

Software

Kozmo casino UK makes use of the Dragonfish software platform and has been extensively tested by the eCOGRA which happens to be one of the leading testing organizations in the gambling industry today. Some of the biggest casino game developers in the world currently have their games listed on the website including Nextgen, NYX Gaming, Barcrest, Netent, Thunderkick etc. The entire website has been set on a space-themed adventure that includes funny cartoon characters as well as the use of bright typography. Unlike other websites with plenty of confusing navigation bars all across, a gambler can easily find their way by scrolling down the portal. Herein, you will have access to all the tabs containing different games. This has indeed provided for a hassle-free casino experience for many gamblers.

Games Available

As mentioned before, there is an extensive collection of more than 300 games on the portal provided by the casino provider. Gamblers can find a number of different categories of games to play here. You have access to classic fruit machine productions as well as different themed slots. Apart from the primary slot titles on offer, gamblers also have access to some progressive jackpot offerings. This includes Shaman’s Dream, Millionaire Genie, Mega Fortune etc. There are also different kinds of table games as well as video poker on offer here. Kozmo live casino is a feature that is unavailable at the moment on the website which means users can’t have access to titles like blackjack, roulette etc. However, there are also some occasional slot tournaments that take place every once in a while, on the portal. Member users are intimated on any such happenings on the portal itself.

Payment, Currencies, Withdrawals and Wagering Information

Kozmo casino safe is a feature that offers the most secure payment options for gamblers. As is the case with every online casino, users have to register themselves first before they can get access to the portal’s games. Same is the case with Kozmo, which requires a player to fill some basic information in order to register themselves. Once you have registered on the portal, a new customer will then be required to make payment in your account in order to start playing with real money. There are various options made available to users when it comes to making online payments to their accounts. This includes popular methods like bank transfers, debit and credit card payments as well as options like Paypal, Maestro, Neteller, PaySafe card, Entropay etc. All these methods are made available to players in the UK. Make sure to always read the terms and conditions on the website before proceeding with any payment method.

Withdrawals have also been made fairly easy on the website. Users have ready access to their winnings which is mentioned in their respective accounts. Kozmo casino withdrawal time take a minimum of 3-5 working days to reflect in your account depending on the mode of withdrawals chosen by the user. The withdrawal methods available here are the same as payment options and are secured completely by SSL encryption. The site as of now offers support in major currencies including GBP, EURO, USD etc. With regards to wagering requirements on the Kozmo casino website, there is a simple rule. A minimum deposit of €10 is needed initially and a maximum deposit limit of €10,000.

Bonuses and Promotions

There are different bonuses and promotion methods available on Kozmo desktop site that new users and members can take advantage of. This is available in three different ways including welcome bonuses, daily free spins, points and rewards program and daily promotion methods. We will look at this in more detail below:

  • Points and rewards program:
    Upon Kozmo casino sign in and make your first deposit, you instantly become a member and avail the rewards program available on the website. Players can get “astronomical awards” at every stage with the very first level being with wagering of €1. As and how you continue to make deposits and wager simultaneously, you will earn substantial points that will then be accumulated in your account. You can use this in different ways within the site.
  • Welcome bonus:
    The welcome bonus with Kozmo sign up entitles a user to claim 25 free spins. This is a part of the initial welcome offer. The minimum deposit that one can start within the portal is €10. To claim the bonus amount, players ought to use the bonus code while making the deposit. All the bonus amounts made available on the site is subject to wagering of 35 times of the bonus amount received. The offer can be claimed only by new members on the portal.
  • Daily free spins:
    As soon as you become a part of the rewards program and make Kozmo login, you will also receive daily free spins. At a go, players are entitled to receive up to 50 free spins on a daily basis. The number of free spins you are eligible to get is also dependent on the rewards level you stand at currently and are also wager free. All free spins payout are credited as real cash into your account. It’s definitely a win-win for everyone.
  • Promotions and VIP program:
    An extensive Kozmo casino reviews have found that the site arranges for special promotions on its site apart from the standard reward program as well as daily free spins. The VIP program, on the other hand, is limited to only loyal customers. If one wishes to qualify for the same, they will need to move up on their respective reward levels. This comes with a cashback offer of 1% which starts at the 4th level and slowly increases to 3% at the 8th level, 5% at the 10th level and 10% at the 12th level respectively. Members on Level 8 and above qualify to be VIP players and also get a dedicated VIP manager along with a mystery gift and free comps.

Mobile

The coming of online casinos has provided gambling enthusiasts with an ever-present outlet for casino games. Unlike traditional gambling in land-based casinos where you need to access the place to play the titles physically, you are just a tap away to playing your favourite productions on mobile based casinos. As of date, there is no Kozmo app that players can download. You can  choose from your own titles here and play them from a place of your choosing whether you are on your way to work, having lunch or just lazing on holiday. Not just that, you also stand a chance to win jackpots and prizes just like land-based outlets.

Gamblers can enjoy Kozmo mobile casino from a number of different devices like desktops, smartphones or tablets. The website can be easily accessed on all devices regardless of their screen size and resolutions. The website itself remains quite responsive and doesn’t suffer from any lags providing for a smooth gaming experience for players. All you need to do is have a basic web browser along with flash player compatibility to access the casino.

Languages

Currently, Kozmo casino UK only supports the standard English language on its portal. This could be a hindrance for many players who don’t have a proper understanding of the language. There is also a competition to Kozmo from other websites that support different languages making it easy for enthusiasts to play their favourite titles. Being a new casino, this situation could very well change in the near future with possible new language options for players.

Help and Support

Kozmo shines out in its help and support feature even though the portal is still new. The site support is 24/7 which is one big plus point for players. There is a telephone feature that is available day and night in case one has any queries or doubts. The customer associates will make sure that they provide proper resolutions and clear doubts on all kinds of queries. For residents in the UK, this phone facility is absolutely free and will not incur any cost whatsoever. Apart from the telephone option, there is also a Kozmo casino live chat feature that can be used by members to clarify their doubts. A support executive will always be present to address any queries or clarifications with regards to the portal. There is also an email option that can be used. All standard email queries are answered within 24-48 hours of receiving them.

Is Kozmo casino legit is another question that pops up quite often. Being a relatively new site, it is indeed quite normal for one to question the authenticity of the website. With hundreds of online members and reviews on active casino review website, it is quite safe to say that this particular casino is as legit as it can get. The portal comes under the jurisdiction of UK and is also licensed by UK Gambling Commission.

FAQ

For new users who are unfamiliar with the working of an online casino, it is always a good idea to check out the FAQ’s to get yourselves familiar with the website. Like most casinos out there, Kozmo also has a dedicated and trustworthy FAQ section that details most of the common questions amongst users. One can scroll through it to find most of their queries here and their solutions. The FAQ section here includes common questions like:

  • How do I create an account?
    The website asks players to fill out basic details like their name and email address on the homepage to proceed and make their own account. This is then followed by another set of small details that players need to fill out.
  • How do I deposit money?
    Once you have set your own account, you can then click on the “visit the cashier” tab. This will then provide a number of depositing options that new customers can use to put money in their account.
  • How do I get my welcome bonus and Free spins?
    There is a separate promo code for all the new members that they need to use after they have made their first deposit. All the bonuses and free spins are then automatically credited to your account.
  • What are the wagering requirements?
    The wagering requirements on the portal reflect with the number of times you can play with your bonus before being eligible to withdraw your earnings.
  • I am having trouble logging in, why?
    This could be because of inputting wrong username and password. One can always take the help of the “Forgot Password” button and get help from the site administrators.

Conclusion

Kozmo casino may be a new name in the business, but within a short span of time, it has indeed managed to captivate the attention of many gambling enthusiasts. There have been no scam or frauds as such to speak of regarding the site. With state of the art gaming platform and a quality offering of casino titles, Kozmo remains one of the fastest growing portals out there in the gambling market. The bonus, rewards and promotions here are definitely a highlight here that gamblers would surely love to use in their advantage.

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