The Sun Play Casino review

23 Oct 2018
Rating
  • Safety & Security 8 / 10
  • Customer Support 7 / 10
  • Software & Games 9 / 10
  • Promotions 8 / 10
Overall rating
8 / 10
  • Extensive variety of slots at the Sun Play
  • Backed by Sun UK tabloid
  • Several responsible gambling options for participants
T&C APPLY VISIT CASINO
PROS
  • The slots are extensive, 300 in number
  • An established casino of Sun Gaming brand and operated by Nektan
  • Licensed portal
  • It has fair gaming regulations
CONS
  • Customer support not available 24/7
  • The absence of live casino and table games
Desktop Mobile
The Sun Play Casino info
  • Site www.thesunplay.co.uk
  • Jurisdiction (License) Gibraltar Regulatory Authority, UK Gambling Commission
  • Certified by UK's Gambling Commission
bonuses
  • Welcome bonus Up to £400 + 150 Free Spins
  • Free Spins 100% to £100 + 50 Free Spins
  • First deposit bonus 100% to £100 + 50 Free Spins
games
  • Software MicroGaming, NetEnt, NextGen Gaming, IGT, Blueprint Gaming, Aristocrat, WMS Gaming, Nektan
  • Live Dealer No
Deposit Policy
  • Minimum Deposit £5
  • Deposit Methods Maestro, MasterCard, Neteller, Paysafe Card, Visa, Trustly, Skrill, Skrill 1-Tap, Boku
Withdrawal policy
  • Withdrawal Methods Bank Wire Transfer, Paysafe Card, Visa, Skrill, Trustly
  • Withdrawal Times EWallets: 24 hours Credit / Debit Cards: 3-5 days Bank Transfers: 3-7 days Cheques: Not offered Pending Time: 48-72 hours
  • Maximum Payout 2000 GBP per day, 5000 GBP per month
  • Manual Flush Yes
Support
  • Live Chat Yes
  • Email thesunplay.support@nektan.com
  • Phone Number 020 3651 4653
Additional information
  • Currencies GBP, EUR
  • Languages English
  • Resctricted Countries The Sun Play Casino is only available to residents of the United Kingdom.
  • Casino versions Instant Play, Mobile
  • Operating Systems Windows, Android, Linux, Mac, iOS, Windows Phone
  • Established 01-01-1970
  • Affiliate Program Galaxy Affiliates

The Sun Play Casino Casino active bonuses and codes

Promo Code: Use our link
Left time No time limit
Valid for: All players

The Sun Play offers rewards for loyal customers through its VIP program. To become one, you must have a verified contact information like SMS, email, or phone number where you can be reached.

To qualify, you must have deposited at least £2,000 or its currency equivalent. The management will contact you if you are eligible to become a VIP. This is a privilege and once a member of this program, you will always be a VIP.

Below are the tiers and their respective rewards.

TIER

Deposit Required

Benefits

Silver

£2,000

  • Exclusive promotions
  • Faster withdrawal times
  • Higher deposit limits

Gold

£5,000

Same with Silver

Premiere

£10,000

  • All Gold plus:
  • Your own personal account manager
  • Special gifts
  • Weekly exclusive promotion

Elite

£20,000

Same with Premiere

Although some benefits may look the same, there is actually a variation to the promotions, reloads, and the withdrawal timeframes. The deposit limits also vary per tier, considering that you are a high-roller. The gifts also vary between the Premiere and the Elite members.

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Promo Code: Use our link
Left time No time limit
Valid for: All players

The Welcome Package at Sun Play is offered to new players only. It is a three-part welcome package that a new player can maximize if he deposits three times.

The offer has free spins and the casino will matchup your deposits as follows:

Deposit

Code to Use

Matchup %

Capped At

You Have to Spend

Extra Money You Will Get

Free Spins

First

100%

£100

£100

£100

50

Second

100%

£100

£100

£100

50

Third

50%

£200

£400

£200

50

Some rules to consider:

  • You can only play your bonus spins on Starburst slot machine.
  • Each free spin is worth 10p.
  • Minimum deposit to qualify for the package per deposit is £10.
  • There is a 40X wagering requirement for the free spins.
  • In addition, there is a 40X wagering requirement for the bonus and the deposited amount. This means that if you deposited £100 and got another £100, you must wager a total amount of £8,000.

The maximum amount you can withdraw from your winnings from the bonus money is 5X your initial deposit. This entails that if you deposited £100, you can only cash out £500 from all the winnings you got from your bonus money.

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This online platform is owned by the Sun, the biggest tabloid in circulation in the UK.  Today this web portal is one of the largest and well established for UK customers. The game library proves extensive with as many as 300 titles that are available on this platform as per the Sun Play casino review. The slots range is extensive and so are progressive jackpot based games. There are unique skill-based games to be found in this online casino platform as well. There are live gambling and table games that are also part of this online platform.

The Sun Play mobile casino was launched in the year 2017. In a year of its existence, it has been able to create a presence in the competitive online casino market. The red colour scheme and well laid out casino sections make it an inviting platform for many. The mobile interface of the provider also makes it a casino portal that is easy to reach out and play on the go. There are also attractive welcome bonus schemes and promotions to avail of.

Software Providers

When you log into the Sun Play casino website, as a participant one can find different games offered by reputed software providers. These include major game brands like Microgaming, NetEnt, Nektan, WMS, Aristocrat, NextGen Gaming and others like Williams Interactive. The line-up of games by these software providers is extensive. Those who log in to the platform will find games of different themes, features and attractive payouts at this online platform.

Games on Offer

Being part of The Sun’s group, The Sun Play live casino offers a comprehensive range of games for the participants. Even though it was established a year back, this online portal is on its way to being a major competitor in this segment. The slots are a major collection, and there are a total of 300 games to choose from. From an extensive range of progressive jackpots and slots, the games library includes special skill-based games for the gamers to explore. The range of games categories does not include table or live casino sections until now. Hence, the main focus is on the slots section.

Slots include titles like Cleopatra, The Lost Riches of Amazon, Starburst as well as new titles like Redroo, Emoji Planet, Wolf Club and others. The slots comprise progressive jackpots, 16 in number that offers attractive wins to the participants.

The traditional categories also comprise blackjack, roulette, poker, baccarat, craps, bingo, keno, lotteries and so forth. Participants can also find sports betting, scratch cards and lotteries on this portal.

Methods of Financial Transactions

In the Sun Play casino UK, the terms and conditions for payments, customer support, account formation as well as withdrawals are made easy. There are several popular payment methods offered to the participants for making deposits as well as for withdrawing money from the site. Participant accounts can avail of a number of methods for making deposits. They include the payment by credit and debit cards like Visa and MasterCard; other ways to pay are also by wire transfer, PaySafeCard, Skrill, Trustly.

When it comes to withdrawals the methods that participants can use are Skrill, PaySafeCard, Boku, Trustly, MasterCard, Maestro, and Neteller among the popular methods. The withdrawal or payout time ranges between three to five days, especially for debit or credit card based withdrawals. In the case of e-wallets, the time period is one day, whereas wire transfers take three to seven days.

The Sun Play desktop site being an online casino portal designed mainly for the use of UK based customers, there are only two major currencies accepted that are Euro and GBP. Since the portal offers its games to be played with real money only to UK players, those who opt for the Sun Play sign up from the UK can find it advantageous to play with real money using the Euro or GBP.  Participants from other countries cannot create an account on this site as the license terms dictate.

The wagering requirements usually pertain to the usage of bonus money. Those participants who opt for the bonus money and use it to play as per the terms applicable need to ensure that they wager the bonus and initial deposit amount at least 30 times. This is the condition that needs to be satisfied in order to become eligible for a payout to be withdrawn.

This online gambling platform is licensed under UK and Gibraltar gambling commission authorities. The website also adheres to the norms and principles of fair gaming and promotes responsible gambling habits. These norms dictate that participants opt for a deposit or wagering limit to control their gambling habits. Such limits can be set on member accounts. Self-exclusion is also a feature offered on the site whereby participants can request this feature to be activated on their account between a period of six months to five years during which time promotional materials will not be sent to the customer email ID.

Bonuses and Special Offers

Like most online gambling portals, those who wish to experience their wins and payouts need to opt for The Sun Play login. The link provided on the casino portal front page will allow a new customer to sign up for a new account on the site.  There are attractive welcome bonus packages that a new customer can opt to increase their wagering amount on the site.

The welcome bonus offered to participants at this gambling site comes in the form of a 300% matching bonus scheme. The maximum amount that a participant can wager on this site is £120; starting with a minimum of £10, gamers can opt for 300% matchup up to the above amount. The matching bonus of 100% is applicable up to £200 for the second deposit round while the third deposit that participants make at the site is matched with 50% match bonus. The welcome bonus program also includes 50 free spins that are applicable to certain games and need to be availed within a certain time period.

There is a high rollers program as well for big budget and regular members of the site. The VIP status is extended to them as well as perks offered such as match bonuses, free spins, cashback offers, and weekly bonus programs. The rewards are more for those who are regular gambling members and log in to the site to wager on the games in a regular manner. Perks included in the high roller programs include more free spins, weekly bonus programs, cashback offers and others. These aspects make it beneficial for high roller members who can experience more boons as they log back more frequently on the site.

The slots have differing payout and bonus schemes. These are game specific. Clicking on each game or category will provide information about game specific bonuses as well as weekly offers that are displayed on the main page. At the time of opting for a bonus scheme, the wagering terms need to be referred to as mentioned under the terms and conditions section of the online casino portal.

Mobile Version

The Sun Play app offers participants to enjoy the games on the go as well. The casino access is made easy on tablets and smartphones. The app is available for download for Android and iOS devices as well. With new games that are added to the desktop version, these get updated on the apps as well. There are separate promotional offers designed for the mobile version users. Hence, those who opt for the Sun Play casino sign in through the mobile applications will be able to avail of promotional offers. The mobile portal or the apps provide a secure platform for the participants. Hence, it is safe and secure for the participants to log in to the mobile platform and make transactions, including payments and withdrawals as well as wagering on the different games.

Both the Android and the iOS applications are designed to be capable of running the different games on the portal. The interfaces are responsive, and the games load easily with a simple tap on the game links. With the adaptive resolution, it is possible to enjoy the games from smartphones, as well as tablets of varying screen sizes. The slots are especially enjoyed by most participants on the apps that are made mobile friendly and work easily on the varying screen resolutions.

Languages

Being a website that caters mainly to UK customers, the language supported is UK English on this site.

Customer Support

Those who refer to the Sun Play casino reviews will want to know whether the casino site offers support that customers can rely upon. The most convenient support feature is the Sun Play casino live chat option. Those who are on the site and checking out the different games might have different queries. They can opt to refer to the live chat window to get their queries addressed. This often involves questions regarding claims on payment methods and other queries. However, the live chat feature is not on all the time, which might cause inconvenience for the participants who log in to play games at the portal during their leisure hours such as late at night or early morning.

The other methods to gain assistance from the customer care site is to get in touch through email address as well as reach out through the toll-free telephone numbers that are provided.

The Sun Play FAQs

Common FAQ questions are answered below regarding important aspects in the Sun Play casino review:

Is the Sun Play Casino Safe?

Yes. The Sun Play online casino platform is a registered entity and acts as a trustworthy platform. Those who log in to this site will find that transactions are made secure by SSL technology.

Is the Sun Play Casino Legit?

Yes. This is a legitimate casino portal operated by Nektan, and it is also a licensed entity that removes all doubts of scam. It is regulated and licensed by the UK and Gibraltar gambling commission, and a legitimate online casino portal under UK jurisdiction.

What Is the Sun Play Casino Withdrawal Time?

The withdrawal timeline at this casino differs as per the payment or withdrawal mode opted for. The fastest timeline is one to three days for that availing of the e-wallet option. The other methods comprise of longer timelines for payouts such as debit or credit cards, bank transfers where the time required for withdrawals to be processed up to 7 days.

Closing Note

The Sun Play casino, being backed by a reputed tabloid and licensing authorities in the UK, provides a legal framework for online gamers to play casino games. The advantage given to the UK participants for wagering real money on the site makes it a favourite among UK gamblers. The fair gaming platform and the availability of a large variety of slots are aspects that make this portal popular among the UK customers.

The payout times are standard, and customer support is legitimate, though the limited timelines of customer support act as a deterrent at the site for certain customers. The offering of games by several software providers makes this platform an enticing one for most UK participants.

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